47bet Privacy Policy

Introduction and Scope

47bet ("we", "us", or "platform") is a trusted online betting and casino service provider in Bangladesh. We place the highest importance on our users' privacy and we are always committed to protecting your personal information.

This privacy policy ("policy") applies to all services, websites, and applications of 47bet.lat. When you use our platform, register, or access any service, you automatically agree to the terms of this policy.

It is your responsibility to read and understand this policy. If you have any questions, contact us — our support team is available 24 hours a day, 7 days a week to help you.

What Information We Collect

47bet may collect the following types of information to operate its services properly. We only collect information that is necessary and avoid gathering data that is not needed.

2.1 Information You Provide Directly

• Full name, date of birth, and national identity details.
• Email address and contact information.
• Username and password set during account creation.
• Payment method details — such as your bKash, Nagad, Rocket, or Upay number.
• Deposit and withdrawal history.
• Copies of documents submitted for identity verification (as part of the KYC process).

2.2 Automatically Collected Information

• IP address, browser type, and version.
• Operating system and device information.
• Browsing activity on the platform and page visit history.
• Login date, time, and session duration.
• Data collected through cookies and similar tracking technologies.
• Gaming activity, betting history, and preference data.

2.3 Information Received from Third Parties

For the purposes of identity verification or fraud prevention, we may sometimes receive a limited amount of information from third-party verification services or payment processors.

Purpose of Data Use

We use collected information only for the lawful purposes described below. Your information is not used for any unauthorized purpose.

• To create, verify, and manage accounts.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve complaints.
• To detect fraudulent activity and ensure platform security.
• To enforce responsible gaming policies — particularly age verification (21+) and setting play limits.
• To send bonuses, promotions, and personalized offers (only with your consent).
• To improve platform performance and develop new features.
• To meet legal and regulatory obligations.
• To keep you informed about important service-related matters.

Data Sharing and Disclosure

47bet never sells your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information is shared with trusted service providers engaged in tasks such as payment processing (bKash, Nagad, Rocket, Upay), identity verification, data analytics, and cybersecurity. They operate under our instructions and are bound to keep information confidential.

4.2 Legal Obligations

Information may need to be disclosed to comply with court orders, lawful requests from government agencies, or applicable law. In such cases, we provide only the minimum information required under the relevant provisions.

4.3 Fraud and Crime Prevention

In investigations involving money laundering, fraud, or other illegal activity, information may be shared with the relevant authorities. This is necessary to protect the interests of all users on our platform.

4.4 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred to the new operating entity. Users will be notified in advance in such cases.

Data Protection and Security

47bet uses industry-standard technical and administrative measures to protect your personal information.

• SSL Encryption: All data transmitted through our platform is encrypted using SSL (Secure Sockets Layer) technology.
• Secure Server Infrastructure: Our servers are covered by firewalls, intrusion detection systems, and regular security audits.
• Restricted Access: Only authorized personnel can access information on a need-to-know basis.
• Password Hashing: Your password is never stored in plain text — it is secured using a one-way hashing method.
• Regular Security Reviews: We regularly evaluate and update our security measures.
• Two-Factor Authentication (2FA): We offer two-factor authentication on accounts for added security.

However, no data transmission over the internet is entirely risk-free. We strive to ensure the highest level of protection, but we cannot guarantee complete security against unauthorized access.

Cookies and Tracking Technologies

The 47bet website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that make your next visit easier and more personalized.

6.1 Cookies We Use

• Essential Cookies: Required for core platform functions — such as maintaining your login session.
• Functional Cookies: To remember your preferences and settings.
• Analytical Cookies: To analyze platform usage and make improvements.
• Marketing Cookies: To display relevant promotions and offers.

6.2 Cookie Control

You can disable or delete cookies from your browser settings. However, disabling essential cookies may cause some platform functions to not work properly.

Data Retention Period

We retain your personal information only for as long as necessary. Retention periods are determined based on the type of information and the purpose for which it is used.

• Active Account Data: For as long as the account remains active.
• Financial Transaction Records: For a set period in accordance with applicable financial regulations in Bangladesh.
• KYC and Identity Verification Documents: For a defined period after account closure, in compliance with regulatory requirements.
• Support Conversation Records: For a reasonable period to ensure issues are fully resolved.

Once the need has passed, we securely delete your information or anonymize it so that you can no longer be identified.

Your Rights

As a user of the 47bet platform, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to know what information we hold about you. Contact our support team and we will provide you with a copy.

8.2 Right to Correction

You have the right to correct any inaccuracies or errors in your information. This can be done through account settings or by contacting the support team.

8.3 Right to Deletion

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations.

8.4 Right to Opt Out of Marketing Communications

You have the right to unsubscribe from promotional emails or notifications at any time. This option is available at the bottom of every marketing email.

8.5 Right to Lodge a Complaint

If you have concerns about how we use your data, you can notify us directly. We will respond to your complaint within a reasonable time.

Protection of Children and Minors

47bet strictly does not allow any person under the age of 21 to create an account or use its services. We do not knowingly collect any personal information from minors.

If a user provides a false age during registration and this is later proven, the relevant account will be closed immediately and the collected information will be securely deleted.

Policy Changes and Updates

47bet reserves the right to modify or update this privacy policy at any time. For significant changes, we will notify you by email or through a notice on the platform.

Continued use of the platform after any changes means you are deemed to have agreed to the new policy. We therefore recommend that you review this page regularly.

The date of the most recent update is always shown at the top of this page.

International Data Transfers

As an online platform, 47bet may sometimes store or process your information on servers located outside Bangladesh. In such cases, we ensure that the standard of data protection is consistent with this policy.

Through contracts with third parties, we ensure that your information is handled in accordance with internationally recognized data protection standards.

Related Policies

This privacy policy is connected to our other policies and together they form the terms of use for our platform. We recommend reading the following documents:

• Terms and Conditions — The overall terms of use for the platform.
• Responsible Gaming — Safe and responsible gaming guidelines.
• FAQ — Answers to common questions.